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Technical issues affecting applications for front line hazard pay

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Posted at 10:43 AM, Jul 15, 2020
and last updated 2020-07-15 14:39:50-04

Those trying to apply for the $250 rebate for essential workers in Louisiana are facing a bit of an issue this morning.

Applications began being accepted on Wednesday July 15, 2020.

Currently, the application site has been running slowly, according to users. There is also no longer a way to apply for the paycheck.

The Louisiana Department of Revenue says that the application portal at FrontlineWorkers.la.gov began accepting applications at 12:01 a.m. on Wednesday, July 15, and by approximately 7 a.m. had accepted more than 14,000 applications.

"Bandwidth and servers were configured to handle the high volume of applications anticipated, however a separate network connectivity issue has affected all applications on the Louisiana Taxpayer Access Point portal, including the frontline workers application, Louisiana File Online, and other tax management applications," a release states.

LDR says that the state Office of Technology Services is working to resolve this issue as quickly as possible. Updates will be provided

The payment of $250 would be for eligible Louisiana residents who performed essential work during the COVID-19 public health emergency.

Act 12 of the 2020 First Extraordinary Session of the Louisiana Legislature provided for a one-time rebate for eligible workers earning $50,000 per year or less, who spent at least 200 hours responding to or mitigating the COVID-19 crisis from March 22, 2020, through May 14, 2020.

LDR was accepting applications online or on a downloadable printed form. There were limited funds for the program and eligible workers were encouraged to apply as soon as possible. The online application portal can be found at FrontlineWorkers.la.gov

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