Closed Captioning Contact

For Closed Captioning Concerns, please Call or Email:

337-236-6385 [phone]
337-769-1050 [fax]
captioning.complaint@katctv.com

We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to the Following:

ATTN: Mr. Donald Ward
Director of Engineering
1103 Eraste Landry Rd
Lafayette, LA 70506

Before sending a formal written complaint, we recommend you first contact us via phone or email. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your written complaint within 30 days.