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Cleco explains power restoration after storms

Cleco makes changes to computer system, including payments
Posted at 11:00 AM, Aug 28, 2021
and last updated 2021-08-28 12:00:29-04

Cleco explains how power is restored after a storm, as Hurricane Ida is forecast to cause widespread, extended power outages due to its strength and size.

"Safety is a priority in everything we do, so once conditions are safe, we will start patrolling our transmission and distributions systems to determine the extent of the damage," said Clint Robichaux, manager of distribution operations support.

"After a major storm like this, it can take multiple days to fully assess all the damage and know how long it will take to restore power to all our affected customers."

In addition to Cleco personnel, the company has secured approximately 1,100 contractors to assist with storm restoration and is working to add more resources to its storm restoration team, including damage assessors, power line technicians and vegetation specialists. Below is an overview of how Cleco restores power after a storm:

  • Safety is a priority in everything Cleco does. Once conditions are safe, workers begin to assess damage by land and/or air.
  • Next, transmission and distribution lines are inspected and repaired. Transmission lines are critical to power restoration because they carry electricity from power plants to substations that deliver electricity to distribution lines which deliver electricity to homes, businesses, etc.
  • Power is restored to critical community services first, such as hospitals, nursing homes, water systems, fire and police departments, etc.
  • Power is then restored to the greatest number of customers in the shortest amount of time until power is restored to all customers who can receive power.

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