Making Ends Meet


Entergy offers links to resources for customers

Entergy outage planned for portions of Jeff Davis Parish
Posted at 4:20 PM, May 04, 2020
and last updated 2020-05-04 17:20:04-04

Entergy has created two virtual hubs offering information, tools and resources for both residential and business customers.

“We know that many residential customers and small businesses may be facing new challenges during these extraordinary times, and some may not be aware of available resources and assistance options,” said Phillip May, Entergy Louisiana president and CEO. “Our small businesses are the backbone of our communities in this state. It’s imperative that we do our part to help them and work to keep Louisiana strong.”

Residential customers should visit [] to find federal, state and nonprofit resources.

“Supporting our communities is what we do,” said Ed Jimenez, Entergy Louisiana vice president of business and economic development. “We understand that the difference between opening the doors of your establishment in the future and being permanently closed could be access to emergency funds and state and federal assistance, so we encourage business owners to seek out available resources now. We want to do everything in our power to help revive our state’s economy.”

The small business site provides information on the federal Coronavirus Aid, Relief and Economic Security (CARES) Act along with contacts for state and regional partners, some of whom have grant and loan programs available for businesses. These resources are online at [].

“Small businesses should remember that various resources and their availability are continuously evolving. We will be updating the small business resource page as new information and resources become available, so please be sure to check back on a regular basis,” Jimenez said.

Businesses applying for financial help available through the CARES Act must provide a copy of their most recent utility bill. Entergy Louisiana customers can obtain a copy by registering and logging into myAccount at [].

If you have trouble registering, need your account number or further assistance, call 1-800-ENTERGY (1-800-368-3749).