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Short outage planned for Cleco customers in Opelousas

Cleco makes changes to computer system, including payments
Posted at 2:20 PM, Jun 26, 2020
and last updated 2020-06-26 15:20:05-04

Cleco says that some customers in Opelousas will not have electricity while crews make improvements to their equipment in the area.

The company says that to safely complete system upgrades and make reliability improvements on a major transmission power line and substation in St. Landry Parish, Cleco customers in Opelousas will be without electricity for approximately 15 minutes beginning at 11:59 p.m. Sunday night.

“We will be able to safely complete our electric service reliability work in Opelousas during this final planned outage, and because of how we scheduled the repairs and upgrades, we expect this outage to last approximately 15 minutes or less,” said James Lass, director of distribution operations and emergency management. “We know outages can be an inconvenience, but planned outages are sometimes necessary to keep our workers safe, maintain the system and make necessary upgrades to prepare for customers’ future power needs. We really appreciate our customers’ patience, and the assistance we received from the mayor and the city council to make these improvements.”

Customers who have questions about the final planned outage can contact a Cleco customer service representative at 1-800-622-6537. Representatives are available Monday through Friday from 7 a.m. to 7 p.m.

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