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Some stores adjust holiday return policies during the pandemic

Posted at 5:00 PM, Dec 28, 2020
and last updated 2020-12-28 19:38:42-05

LAFAYETTE — Some stores are making it easier for you to return unwanted gifts, as a way to limit crowds and keep everyone safe.

Stores like Best Buy and Dick's Sporting Goods are offering curbside return parking spots.

At Dick's Sporting Goods, they're asking customers to place their returns in the truck of their car. When you arrive to the store go to the curbside parking spot and call the store. You will have to read the receipt information to them. Someone will come out and take your items. It's a way to make a return, without coming into contact with anyone.

A shopper who spoke with KATC says it's a simple process that will make a difference during the pandemic.

"Every little thing we do does help," Brooke Odom said. "It goes a long way to making it safer. I think it's great that they're trying to make things easier for people . I love all the curbside things. I'm hoping that sticks afterwards because it's a huge convenience for a lot of people."

Some stores are also letting customers print labels at home and return gifts through FedEx and UPS, even if they bought it in store. Before making a return, go on the stores website to see their return policy.