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Our Lady of Lourdes facilities now restricting all visitors

Exceptions include NICU, critically ill patients
Posted at 3:48 PM, Mar 21, 2020
and last updated 2020-03-21 17:17:11-04

Our Lady of Lourdes has again adjusted visitor guidelines in an effort to help stop the spread of COVID-19.

Effective March 21, 2020, all visitors will be restricted from Our Lady of Lourdes facilities except in very limited extenuating circumstances until further notice.

There are two exceptions to the no-visitation policy:

- One support person for pediatric, NICU, PICU patients
- Special circumstances as determined by the attending physician (end-of-life, special needs, critically ill patients, laboring mothers)

Visitors who are allowed into the facility based on the exceptions above will be required to go through a screening process including a temperature check and answering symptom questions, including cough or shortness of breath.

The policy applies to Our Lady of Lourdes Regional Medical Center, OLOL Women's and Children's Hospital, and OLOL Heart Hospital.

"We're keenly aware of how difficult this step of no visitors may be for our patients and families," said Catherine O'Neal, MD, infectious disease specialist at Franciscan Missionaries of Our Lady Health System, "These are unprecedented times. Like all healthcare organizations, we are protecting our community and especially the medical teams who must be available to care for you throughout this pandemic. Please keep our patients, healthcare workers and their loved ones in your thoughts and prayers."

Family members and friends are encouraged to utilize alternative methods for staying connected to loved ones, such as phone calls or video chats. Patients and families can work with their care team to arrange these methods.

Also beginning Friday, team members and physicians on the Our Lady of Lourdes campuses are screened with a temperature check and screening questions prior to entering the facilities.

Lourdes is accepting offers of supplies and other donations. Click here for more information.

For more information on these guidelines, donations, and resources on COVID-19, visit