NewsLocal NewsIn Your ParishLafayette Parish


Waitr to refocus Lafayette operations; number of layoffs reported

WAITR logo
Posted at 12:31 PM, Jan 27, 2020

Food delivery company Waitr announced on Monday that it intends to refocus its operations in Lafayette.

According to a release, the company will retain the 150 positions that were previously slated to be outsourced to Mexico.

"One of our key strategic initiatives is the elevation of the entire customer experience," Carl Grimstad, CEO of Waitr said in the release. "We believe that one way to achieve that is to retain, as well as add to, our customer service and dispatch teams here in Lafayette, the heart of Waitr's business. This will ensure the highest levels of service for our customers, drivers and restaurant partners."

Carl Grimstad was named CEO earlier this month after Adam Price resigned from his positions as CEO and member of the board.

Waitr also says it plans to consolidate the Lafayette operations in their "state-of-the-art headquarters" in the beginning of 2020.

The Acadiana Advocate reports that an undisclosed number of Waitr employees were also laid off on Monday.

The newspaper says that employees contacted them saying that dozens had been laid off from multiple markets.

The exact number was not known and Waitr declined to comment on the claims.