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Residents encouraged to create 311 online account to report issues to LCG

LCG
Posted at 10:26 AM, Jan 25, 2021
and last updated 2021-01-25 11:26:45-05

Residents of Lafayette City and Parish are being encouraged to create an online 311 account that enables them to request services or report issues to Lafayette Consolidated Government (LCG).

LCG says that creating an online account makes it easier to submit a request or report an issue, for example, a missed garbage collection or a pothole in need of repair.

Creating an account, they say, allows users to be notified of the status of their request.

“We want to be proactive in providing services to our citizens. Our goal has always been to make the online 311 website simple and easy to use, and the service request options are based on the most frequent requests citizens have been historically making,” said LCG Chief Information Officer Randy Gray.

Examples of service request options:

  • Drainage
  • Potholes
  • Hazardous Dumping
  • Loitering
  • Panhandling
  • Tall Grass
  • Waste Collection
  • Noise Complaint
  • Stray Animals

For a complete list of options and to create an online account, follow this link: https://www.311lafayette.services/en-US/.

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