NewsCovering Louisiana


Online scams top list of Louisiana consumer complaints to FTC

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Posted at 12:01 PM, Jun 11, 2020
and last updated 2020-06-11 13:01:11-04

The Federal Trade Commission reports that online shopping problems are the top complaints they're receiving from Louisiana consumers.

Reports about online shopping topped the list of COVID-19 related complaints from consumers in Louisiana and nationally, according to new data released by the Federal Trade Commission.

Most of the COVID-19-related online shopping complaints from consumers include reports about items not arriving or not arriving when promised and items that are different than advertised. The FTC began releasing COVID-19-related complaint data in late March 2020 and is now releasing more detail about the types of complaints it has received from consumers in each state.

From January 1 through June 8, 2020, Louisiana consumers reported losing a total of nearly $226,000 to fraud related to the pandemic, with a median loss of $300. In addition to online shopping, other top COVID-19-related fraud complaints from Louisiana consumers include reports about vacation and travel problems and mobile text messages.

You can find additional complaint data about Louisiana and other states on the FTC’s new interactive COVID-19 complaint data dashboards.

You can learn more about consumer topics and file a consumer complaint online or by calling 1-877-FTC-HELP (382-4357).