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AT&T waiving charges for customers impacted by Hurricane Sally

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Posted at 12:51 PM, Sep 14, 2020
and last updated 2020-09-14 13:51:23-04

AT&T says that it is extending relief to areas expected face the impacts of Hurricane Sally by waiving overage charges.

The company says waiving those charges will allow for AT&T Wireless and AT&T PREPAID customers in Louisiana, Mississippi, Alabama and Northwest Florida to access unlimited talk, text and data.

Wireless customers with billing addresses at AT&T PREPAID customers with phone numbers in 720 zip codes will have charges waived from September 14 through September 18.

Customers in the impacted areas will automatically be issued credits and have any additional services charges waived.

Customers in these areas may still receive alerts during these dates, but accounts will reflect the credits and/or waived data, voice and text charges, they say.

View impacted Zip Codes, here.

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