As of Wednesday evening, the website and application process for the $250 rebate for essential workers in Louisiana is back online.
On Wednesday morning, those trying to apply the check were facing a bit of an issue.
Users reported slow loading speeds and no access to the check application. The Louisiana Department of Revenue stated that the issues were with network connectivity.
The Louisiana Department of Revenue says that the application portal at FrontlineWorkers.la.gov began accepting applications at 12:01 a.m. on Wednesday, July 15, and by approximately 7 a.m. had accepted more than 14,000 applications. By mid-morning, the site had gone down due to connectivity issues.
"Bandwidth and servers were configured to handle the high volume of applications anticipated, however a separate network connectivity issue has affected all applications on the Louisiana Taxpayer Access Point portal, including the frontline workers application, Louisiana File Online, and other tax management applications," a release states.
During the down time, applications were not being accepted.
The payment of $250 would be for eligible Louisiana residents who performed essential work during the COVID-19 public health emergency.
Act 12 of the 2020 First Extraordinary Session of the Louisiana Legislature provided for a one-time rebate for eligible workers earning $50,000 per year or less, who spent at least 200 hours responding to or mitigating the COVID-19 crisis from March 22, 2020, through May 14, 2020.
The application period for the front line worker program is open July 15 - October 31, but there is a program cap of $50,000,000 with applications paid on a first come, first served basis.
LDR is accepting applications online or on a downloadable printed form. The online application portal can be found at FrontlineWorkers.la.gov
KATC spoke with the Department of Revenue Secretary, Kimberly Robinson on Wednesday, Read more here
KATC's Kendria LaFleur spoke with front-line workers affected by the outage on Wednesday. See that here.
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