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Today's update on Calcasieu Parish operations

Posted at 6:17 PM, Sep 21, 2020

Here's Calcasieu Parish's Hurricane Laura/Tropical Storm Beta update from Monday’s public briefing:

  • The parish curfew has been extended to 10 p.m. – 6 a.m. daily to allow businesses to stay open longer. Law enforcement will continue to make curfew stops and arrests nightly. More than 300 stops and arrests have been made since the original curfew began.
  • Water service has been restored for most residents in the parish. Please contact your water system provider should you suspect a leak or other damage to your water system. The following systems have reported that their Boil Advisories have been lifted:
  • Lake Charles
  • Westlake
  • Carlyss
  • Mossville Waterworks District No. 2 and
  • Sulphur
  • Waterworks District 12 of Ward 3 (Big Lake and South Lake Charles areas)
  • DeQuincy
  • The Parish Pick-Up Point operations at Chennault International Airport, 364 Mallard Cove St., Lake Charles, have been extended until Oct. 2. Residents who need transportation to evacuate can call 911 and they will be taken to this location. The site will also function as the drop-off point for returning evacuees. Transportation is available from 8 a.m.- 6 p.m. The 24-hour-a-day comfort station, which provides air conditioning, water and food for those individuals who arrive outside of transportation hours, is also still available. Paratransit will also provide transport from the Parish Drop-Off Point to their homes if they are unable to find transportation themselves. The Ward 3 Marshal’s Office will continue to provide security between 6 p.m.- 8 a.m. at the site.
  • The parish debris contractor is still making its first pass collecting storm debris – this process should last another two weeks. Trucks have no set routes. A total of 134 trucks are removing debris daily. To date, more than two million cubic yards of waste has been removed from roadways. Debris trucks have extended boom claws so residents do not need to place debris in the ditches or block the roadways. It is important to sort debris when placing it curbside – separate piles into vegetation, construction, appliances/white goods, electronics and hazardous household waste. Visit the Hurricane Laura Emergency Information Page at [] for a graphic and video explaining the separation process.
  • The Calcasieu Parish Police Jury has established three sites for sandbag distribution as Tropical Storm Beta threatens heavy rainfall. Sites and addresses:

• Ward Three Recreation Center, 3210 Power Center Parkway, Lake Charles• Ward One Recreation District ballfields, 1180 Don Manuel Blvd., Moss Bluff
• Former Old Tyme Variety Store, 810 South Ruth Street, Sulphur

Sandbag locations are open 7 a.m.- 7 p.m. daily until weather dictates closure. Please limit sandbags to 20 per resident. The normal sandbag locations at various Ward Barns throughout the parish are not available due to damage from Hurricane Laura. While the sand and bags are provided, residents must bring their own shovels and fill their own bags. These facilities are not staffed with personnel.

  • Calcasieu Parish residential garbage collection routes are operating on their regular schedules. Delays are possible due to volume of waste. Waste Management is accepting household trash in containers only. Calcasieu Parish residents in unincorporated areas (including Ward One), whose homes have not been serviced by noon on the day following their scheduled day, may call 436-7229. If you’re missing a trash container, call 436-7229.
  • The Residential Solid Waste Convenience Centers in Lake Charles and Sulphur are closed until further notice.
  • Check out Calcasieu Parish Animal Services' new link at for Hurricane Laura pets. If you are holding or found an animal since the storm, please make a post on the Pet Harbor Disaster page. Animal Services has reunited 60 pets with their owners over the past three weeks, with more to come. If you see any animal injured or in distress, call the shelter's temporary phone number at 337-853-9573 for assistance. Please like the shelter’s Facebook Page at “Calcasieu Parish ASA.”
  • The Calcasieu Parish Police Jury’s Division of Planning and Development has issued guidance on which storm-related repairs need permits for the work to be completed. Residents in unincorporated areas of Calcasieu Parish need to obtain permits if their electrical service (e.g. the weatherhead) is damaged or if they have structural damage (e.g. new framing is required to repair the roof). They do not need permits if the electrical damage is limited to the utility company’s components (e.g. the line is down at the road) or if the damage is cosmetic (e.g. replacing shingles). Other examples are non-structural roofing, tarping and demolition. For more detailed information, visit []. To apply for and check the status of building permits online, visit []. If you have any questions, call 721-3600 or 721-3610. Staff is limited so please be patient when calling.
  • The Division of Planning and Development has opened a temporary office at Prien Lake Park, Harbor’s Edge Pavilion, 3700 West Prien Lake Road in Lake Charles for those who need permits and licenses to perform Hurricane Laura recovery work in Calcasieu Parish. Office hours will be 8 a.m.- 5 p.m. Monday-Saturday and Sunday 10-5. The office will issue temporary work licenses for Calcasieu Parish and all municipalities, as well as construction, electrical, plumbing and mechanical permits for the unincorporated areas of Calcasieu Parish. All fees for licenses and permits will be waived until further notice. A representative from the State Fire Marshal’s Office will also be on site to answer questions about repairs and reconstruction of commercial facilities. For more information, call 337-721-3600 or 337-721-3610 or email
  • Sewer District No. 11 of Wards 3 and 8 (Mallard Junction) asks its customers to minimize water consumption until electricity is restored. The district is operating a low-pressure sewer system which requires electricity to power individual lift stations. Using excessive water will cause a sewer overflow. Call 337-721-3754 with questions.
  • The United Way of SWLA and the United Cajun Navy have opened a parish warehouse supply and food pickup location at 2401 6th St., Lake Charles, for those in need. Available items include non-perishable food, pet food, bottled water and cleaning supplies. Hot meals will be available at lunch every day. Donations can be dropped off at this location. It will be open 8 a.m.- 8 p.m. seven days a week. Volunteers are needed. To make a donation, visit [] to fill out an online form.
  • The U.S. Army Corps of Engineers has free tarps through Operation Blue Roof. Calcasieu residents are eligible. Metal roofs are also eligible. To apply, call 1-888-ROOF-BLU or visit: [] Deadline to apply is Sept. 30.
  • The National Guard will be distributing food, water, ice and tarps to residents from 8 a.m.- 3 p.m. at the following locations: Vinton Elementary School, Westwood Elementary School in Westlake, Iowa Knights of Columbus Hall 503 US 90 in Iowa, Gillis Feed Store, 3270 US-171; DeQuincy Railroad Museum, Lake Charles Civic Center, Washington Marion High School in Lake Charles, McMurry Park (300 Hazel St.) in Sulphur, Power Center, 3009 Gerstner Lake Charles; and Grace Harbor Lighthouse, 6118 River Road, LeBleu Settlement.
  • The Red Cross has initiated a program to help homes destroyed or hit with major damage from Hurricane Laura. The program will give $450 to each homeowner to replace items or pay transportation costs. Red Cross will be calling all eligible residents in the parish’s damage-assessment database in the next several weeks.
  • The Red Cross has disaster supply and food sites at nine locations. For a full list of feeding sites and for information on services, visit @ARCLouisiana on Twitter or at []. For information, call 337-310-4636.
  • COVID-19 testing and other necessary vaccines (Tetanus, Hepatitis-A) are available 9 a.m.-2 p.m. at the Calcasieu Parish Health Unit, 3236 Kirkman St., Lake Charles. This is a drive-thru testing and vaccination site. Please stay in your vehicle and wear a mask. You must provide a phone number and email address to be tested. An ID is NOT required. Preregister at [].
  • Rapid testing for first responders is available from 9 a.m.-7 p.m. through Sept. 25. Bring your work badge/ID. Office of Public Health nurses will be available to test children ages 2-15 from 9 a.m.-2 p.m. through Friday, Sept. 25.
  • The parish’s burn ban remains in effect due to dangerous downed trees and limbs, dry weather conditions and damaged water systems. The ban prohibits all outdoor private burning of any kind but doesn’t include prescribed burns. To report violations, call 225-925-4297.
  • A “Keep Calm Line” has been established to connect residents to resources when dealing with their stress and mental health: 1-866-310-7977. Also, residents can 211 for 24-hour crisis counseling
  • Officials with Entergy ( []) and Beauregard Electric ( []) say significant progress is being made. They ask residents who do not have power to make sure their breakers are turned off. Entergy has so far restored electricity to 95 percent of its customers in Calcasieu and Cameron. They plan to have all customers’ power restored by the end of the month. Entergy has set up a temporary phone number for residents who have sustained electrical damages and need to talk to a representative: 866-557-4240. BECi has restored power to 63 percent of its Calcasieu customers. For Jeff Davis Electric updates, visit []
  • Suddenlink restored service to 2,700 additional customers over the past few days. The company is crediting customers dating back to when power went out on Aug. 27. The credits will show up in the next couple of months. More than 500 more workers into the area on Tuesday. There is a free Wi-Fi hotspot at Suddenlink on Prien Lake Road and two more are being planned.
  • Officials are still urging residents to practice generator safety. The parish has now reported 12 deaths due to carbon monoxide poisoning since the hurricane. Make sure generators are installed correctly and never operate them in enclosed spaces. When operating a generator, homeowners should not install generators directly into the home’s electrical panel. Back feeding electrical power from a generator into power lines can be deadly to linemen and others working to restore power while working on downed electrical lines.
  • Call United Way’s 211 to connect with resources for help, including places to donate items, a list of open pharmacies, Urgent Care facilities and more.
  • City of Lake Charles, water, sewer and trash systems are operating and the boil advisory has been lifted. For any other information, visit [] Residents can also call the Mayor’s Action Line at 337-491-1346 from 8 a.m.- 5 p.m. Monday - Friday.
  • All Calcasieu Parish Police Jury offices are closed to the public. Call 337-721-3500 with any questions.

The next parish briefing will be at 4 p.m. on Wednesday, Sept. 23.