LAFAYETTE, La. — Lafayette Consolidated Government and Lafayette Transit System announced the launch of an upgraded GPS-enabled Bus Tracker on Wednesday.
The Bus Tracker is now available to the public at ridelafayette.com. This tool is designed to make it easier for riders to track buses, view routes, and plan their trips in real time from any mobile device or computer, officials say.
"It’s a benefit to our riders because it does give them that affirmation that, hey, I have to wait this long for the bus to come, or there’s a delay on the bus route," said Michael Mitchell with the Lafayette Transit System.
This comes as neighbors earlier this year told KATC that the system can sometimes not be as reliable as they would like. One neighbor saying, "I have to wait for the bus for about 55 minutes for it to come, because there’s no way to track it."
"We know there are some challenges we face, and it's been a request from our riders. [They] would like to know where the vehicles are and how long they have to wait, particularly in the extreme heat we experience or when there are downpours in the afternoon, so they’re not waiting at the stop," Mitchell said.
While real-time bus tracking isn’t a new idea for the system, the previous system needed key technology upgrades to better meet the needs of today’s riders. This improved platform reflects Lafayette’s continued investment in smarter, more user-friendly tools that enhance everyday services and make public transportation more accessible.
"The reality of the system is that it not only gets people to necessary services—like medical appointments and the grocery store to get needed food—but it’s also much about connecting people to opportunities so they can better their situation. It’s a necessary and vital service," Warren Abadie, Director of Public Works for Lafayette Consolidated Government, tells KATC.
The new Bus Tracker uses GPS data from devices installed on every bus to deliver live location updates and estimated arrival times. Riders are also encouraged to subscribe to [lafayettela.gov/alert]LafayetteNOW transit alerts to receive updates directly to their phones, including route changes, service interruptions, and other important notices. To subscribe to transit alerts, text “Join Transit” to 31002.
Public transit plays a vital role in keeping our community connected—providing reliable transportation for residents to work, school, healthcare, and more while easing congestion and supporting a more sustainable future.
To track a bus in real time or explore routes and schedules, visit ridelafayette.com.