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Family says hackers accessed a Ring camera in their daughter’s room

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Posted at 3:20 PM, Dec 11, 2019
and last updated 2019-12-11 16:20:28-05

MEMPHIS, Tenn. (WMC) — It’s chilling video from inside a children’s room in one Tennessee home.
The family says the Ring camera was only up for four days in their daughters' room before her 8-year-old daughter heard something strange coming from her room.

“First, what happened I was in the hallway I thought it was my sister because I hear music. It’s like ‘tiptoe through the window.’ So I come upstairs and I hear some banging noise and I am like ‘who is that’,” their mother said.

When they played back the Ring video recording, her parents heard the alarming encounter Alyssa had with a man watching her room.

“I watched the video and I mean my heart just like... I didn’t even get to the end where she is screaming ‘mommy, mommy’ before I like ran inside,” said Ashley LeMay.

The mysterious voice reportedly taunted her 8-year-old with music and encouraged destructive behavior before her dad came in the room.

“They could have watched them sleeping, changing. I mean they could have seen all kinds of things,” she said. “Honestly, my gut it makes me feel like it’s either somebody who knows us or somebody who is very close by.”

The camera now sits on the counter disconnected, waiting to be returned.

LeMay admits she had not set up the two-factor authentication for the Ring account, which would have added another level of protection against potential hackers. The family has taken other security precautions since the incident, including setting their WiFi so it is no longer visible to others.

LeMay has been in contact with Ring who is investigating.

This story originally aired on WMC - you can see their story HERE.