Waitr prepared for influx of Valentine's Day dinner orders, deli - KATC.com | Continuous News Coverage | Acadiana-Lafayette

Waitr prepared for influx of Valentine's Day dinner orders, deliveries

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Restaurants can expect a constant flow of people through their doors on Valentine's Day, but so can Waitr. The popular food delivery app has a grown exponentially over the last three years. With drivers in 150 cities in six states and over 4 million orders placed during the year, it's a no-brainer that the company will see an influx of orders on the most romantic day of the year.

It was last year, during Valentine's Day, that Waitr CEO Chris Meaux realized, a little too late, just how popular their little app had become.

 "Last Valentine's Day took us by surprise. It was the first Valentine's Day that we had any scale," explains Meaux.

The company found itself overwhelmed and understaffed when more orders started coming than they originally expected. 

"We really didn't know what to expect. It was on a Tuesday. If we had staffed it like we did on a Friday night, we would have been okay."  

Chris says it took that day for him to realize just how big his little company had gotten. And now, Chris says, the company is prepared to process those Valentine's Day orders and deliver them to all those hungry couples. 

"We're going to have our call center here, full. We have every call center representative working for Waitr on duty that night and every driver on duty that night. We will be ready this year, " says Meaux.

Doubling the staff in-house and in the field, Waitr is ready to make their mark this Valentine's Day. Making sure that tonight runs much smoother than last year. 

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