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Mar 13, 2012 12:47 PM

Tips on Cleanup - Flash Flooding

- Following the heavy storms of the night of March 11 and the morning of March 12, several local communities around Acadiana have experienced heavy flooding resulting in property damage. The Better Business Bureau of Acadiana is recommending residents who experienced storm damage to take certain precautions when cleaning up and making repair decisions.

Storms and the resulting flooding can bring out the best in people, as strangers reach out to help others in need. Unfortunately, crises also bring out persons who choose to take advantage of the victims.

Some of the most common "after-disaster" scams involve home and yard repairs or clean-up. The Better Business Bureau offers the following tips to homeowners who suffer auto and property damage in the wake of a natural disaster:

* Start With Trust. Please visit acadiana.bbb.org for a list of ethical contractors and tree services.

* Check with your insurance company about policy coverage and specific filing requirements. Save all receipts, including those for food, temporary lodging, or other expenses that may be covered under your policy.

* Although you may be anxious to get things back to normal, avoid letting your emotions get the better of you. Don't be pressured into making an immediate decision with a long-term impact. Be pro-active in selecting a company and not re-active to sales solicitations. Make temporary repairs if necessary.

* For major repairs, take time to shop around and get three to four estimates based on the same specifications and materials. Check out references that are at least one year-old, verify with the local licensing agency that the businesses are permitted to do work in your area and all work inside homes that pre-date 1978 must be done by contractors that are Certified to Conduct Lead-Based Paint Activities and Renovations.

* Be wary of door-to-door workers who claim to have left-over materials from a job "down the street" or who do not have a permanent place of business. If sales people go do-to-door, check to see if your community requires them to have solicitation permits.

* Be leery if a worker shows up on your doorstep to announce that your home is unsafe. If you are concerned about possible structural damage in your home, have an engineer, architect or building official inspect it.

* Require a written contract agreement with anyone you hire. It should specify the work to be done, the materials to be used and the price breakdown for both labor and materials. Any promises made orally should be written into the contract, including warranties on materials or labor. Be sure their name, address, license number - if applicable and phone number along with a start and end date for the work is included in contract. Read and understand the contract in its entirety, don't sign a blank contract and a copy of the signed contract is to be given to you at time of signature.

* Once you have found a contractor, request proof of a current insurance certificate covering workman's compensation, property damage and personal liability.

* Never pay in full for all repairs in advance, and do not pay cash! While many companies may ask for a deposit, BBB suggests that no more one-third of the job be paid upfront. Be sure the contract specifies the schedule for releasing payments to the contractor.

Disaster victims should never feel forced to make a hasty decision or to choose an unknown contractor. For reliable information, lists of trustworthy and ethical BBB Accredited Businesses by industry and business reviews you can trust on local companies, please visit acadiana.bbb.org.

- This page provides access to information on a variety of issues related to flood recovery. Much of the information provided on these pages is available in the LSU AgCenter Storm Recovery Guide. Click here for more infromation.

- The Salvation Army is providing clean up kits to those in need. Anyone who needs assistance can call 235-2407. Ths United Way also says they have a few clean up kits and would have more shipped in after they assess the damage to the area. Call 211 for assistance.

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