Jan 19, 2011 6:53 PM by MIKE MAGNOLI
You know the company from its jingle, "Like a good neighbor-- State Farm is there. "
But some Louisiana residents say State Farm hasn't been there for them and now rates are going up again.
The company is discontinuing some of its storm coverage.
State Farm Insurance is a sore subject for some people in Acadiana and now it's increasing rates on rental properties.
Molly Quirk is a State Farm Public Affairs Specialist who spoke to us by phone. "This means a 19 percent increase for the whole state but that will vary with some areas being lower than 19 and some being higher than 19."
The other big change concerns bad weather damage. No more hail or wind coverage for coastal parishes. On Highway 82, South of Abbeville in Vermilion- Families who live in these houses are not surprised by that development.
"The storm coverage gave us a lot of trouble,"
Helen Sagrera says working with State Farm was beyond frustrating--
This is a beautiful area in Louisiana but it's a spot that gets hit hard during storms, Helen and her neighbors had to drop State Farm because they couldn't get the coverage they needed.
"Right after Rita, they had the same hassle, State Farm wouldn't cover a lot of what we had."
As for the new rate hikes and dropping hail and wind- here's State Farms response:
"Material and the cost of labor goes up and State Farm has to adjust accordingly so we're being financially responsible and secure."