Dec 9, 2009 2:24 PM by LGC press release
LAFAYETTE - Lafayette Consolidated Government has unveiled its new Code Enforcement Tracking System to manage code enforcement and compliance activities in the Planning, Zoning, and Codes department and within the Environmental Quality Division in the Public Works Department.
Previously, information from related cases was not easily tied together in the old "paper file" way of doing business. Once an issue was received, it was given to the individual who was manually the "keeper" of the information. Departments had difficulty sharing information because they all maintained their own "paper files."
The new system provides incident and activity management while tracking the workflow for all types of code enforcement activities, and monitors all phases of the process from the time an issue is received through compliance with a few clicks of a button. When an issue is entered in on a property, the system has the capability to lock down the property record and place a flag on all system records linked to that property. Multiple cases can be linked together as well. This data can be merged into reports, forms, and other documents. With this new system inspectors can maintain all contact information for a specific issue as well as attach images and documents.
"More importantly, multiple departments throughout the city can enter data, make comments, retrieve data, compile data, and generate reports, thus allowing the departments to work together seamlessly without having to track down answers from different sources," said Chief Information Officer Keith Thibodeaux
"Again, LCG continues to apply technology in moving our community forward by giving us the type and timeliness of information to make better decisions," said Lafayette City-Parish President Joey Durel.