Posted: Jul 20, 2012 5:47 PM by Press Release
BATON ROUGE - Stephen Campbell, a former State Police Deputy Commander and long time administrator with experience in the transportation sector, has been selected by Governor Jindal to fill the upcoming vacancy of Commissioner in the Office of Motor Vehicles, according to Colonel Michael Edmonson, Deputy Secretary of the Department of Public Safety. Although his appointment is not effective until Monday, August 6th, he has already begun working with outgoing Commissioner Nick Gautreaux and his staff on the transition.
"I am pleased to have Stephen rejoin the Department of Public Safety family as the new OMV Commissioner," said Colonel Edmonson. "Stephen is uniquely qualified for this position. He brings years of experience in transportation licensing and regulation, and that makes him a perfect fit for the position. His institutional knowledge of the Commercial Drivers' License program and commercial motor vehicle legislation is impressive. I am fully confident in his ability to continue the positive changes we have implemented in OMV."
Campbell spent more than a decade with the Louisiana State Police and last worked as a Lieutenant in the Transportation and Environmental Safety Section. There he assisted the Office of Motor Vehicles develop and implement Louisiana's commercial driver licensing program.
He retired in 1987 to serve as a public safety and transportation advocate in the Washington D.C area representing entities such as the American Trucking Association, the Motor Freight Carriers Association and the Commercial Vehicle Safety Alliance. In these roles, he represented the trucking industry in the development of policies affecting trucking and driver safety. He provided input to the U.S. Department of Transportation and the United States Congress by providing testimony to Congressional Committees on transportation related issues.
Campbell returned to Louisiana last year and was re-employed by State Police to serve in the department's training program as a staff manager. More recently he was a member of the agency's Lean Six Sigma project team - a high performing team of leaders working to improve the delivery of government services to the citizens of the State of Louisiana using the Lean Six Sigma (LSS) process.
The first project Campbell focused on was improving the customer wait time and satisfaction in the Office of Motor Vehicle field offices. As a result of this effort, 85% of Motor Vehicle offices are now consistently achieving a customer wait time of 30 minutes or less as well as a 95% first time transaction completion rate (no need for a follow-up visit).