Posted: Jan 15, 2010 10:45 AM by JThibodeaux
The Louisiana Department of Revenue (LDR) will save more than $2 million and improve the efficiency of its tax collection program when its 2010 streamlining plan goes into full effect.
Key cost-saving measures have already been implemented, such as a decision to cease mailing paper tax booklets to taxpayers, encouraging the use of online filing. The mailings were costing the state $250,000 per year.
Earlier in Fiscal Year 2009-2010, LDR consolidated customer service operations by closing two regional office facilities and expanding the use of telecommuting technology by field audit and delinquent collections staff. This action saves $1.8 million per year.
Additional efforts included in the Commission on Streamlining Government's report involve the release of 10 percent of LDR's vehicle fleet to the state's motor-pool reduction efforts. The department is also assisting other agencies of state government to indentify savings by making its paper processing facilities available during non-peak times of year.
"Our work to make operations more efficient and to improve Louisiana's business climate continues," said Secretary of Revenue Cynthia Bridges. "In some cases, LDR will be able to apply its expertise to help other agencies renew their focus on their core missions."
One item approved by the Commission on Streamlining Government is a proposal to consolidate the Department of Natural Resources royalty audit function with LDR's severance tax audit function. This will eliminate duplication of efforts between the two agencies, saving the state a projected $230,000 per year.