Nov 18, 2013 1:05 PM by katc
Following numerous phone calls, Better Business Bureau of Acadiana is informing local consumers that United States (U.S.) Prescription Discounts and parent company Script Relief LLC are mailing legitimate pharmacy discount cards.
The company has addresses in New York City and Washington, D.C. and has mailed the cards out across Acadiana. The letter looks like it could be from the government and comes with free discount drug cards promising average discounts of 50 percent on prescription drugs.
BBB has confirmed that the card is not a scam and it has nothing to do with the government or the Affordable Care Act (Obamacare). Rather, it is a marketing tool by a company that gets paid directly from major pharmaceutical companies each time a card is used.
Consumers should not think of it as an insurance card. This card is more like a coupon without an expiration date.
However, BBB did confirm one misrepresentation: nationally, pharmacies say that discounts are generally far below the advertised 50 to 75 percent discounts.
Most consumers will see discounts in a 5 percent to 10 percent range on a drug's retail cash price. That price may be helpful for consumers who are underinsured or uninsured.
The company currently has a C rating with BBB.
Factors that lowered the rating for Script Relief LLC include the length of time business has been operating and 24 complaints filed against business. Factors that raised the company's rating include response to 24 complaints filed against business, resolution of complaints filed against business and BBB has sufficient background information on this business.
BBB has also asked the business to substantiate advertising claims in April and this was successfully completed by the company.
Script relief's complete BBB Business review can be found at:
BBB offers the following tips when using prescription discount cards:
· Start with Trust®. Check with the BBB before doing business. Remember that not all discount cards are legitimate.
· If you are considering using a discount prescription or pharmacy card, be aware that the card is not insurance. Consumers should compare prices of medications before using the discount cards.
· Although the savings may be real with the discount card, they may be based on prices other than the ones offered by local pharmacies. Comparing prices allows the consumer to get the best price for the medication.
· If a consumer is struggling to pay for medications, ask your pharmacist about patient assistance programs that could provide even greater discounts.
Better Business Bureau works for a trustworthy marketplace by maintaining standards for truthful advertising, investigating and exposing fraud against consumers and businesses. For more than 100 years, BBB has helped consumers make smarter buying decisions and is evolving to meet fast-changing marketplace needs.
BBB of Acadiana services the parishes of Acadia, Evangeline, Iberia, Lafayette, St. Martin, St. Landry and Vermilion.